Customer Service Jobs in New York for Experienced Workers

Current customer service openings in New York, gathered from employer career pages and the job sources named on each listing.

Last updated November 6, 2026

Today on this page

1 current job
1 new job in the last 7 days
0 remote, 0 part-time
Typical listing age: 5 days

Counted from current listings on Gray Hair Jobs. How we count

Current openings

Patient Support Specialist
Community Care Physicians
- Averill Park, NY
- Salary not provided
- Full-time
- Posted 4 days ago
Our Albany Family Medicine office is hiring a full-time Patient Support Specialist to join their team! This is a 40 hour work week, Monday-Friday 8:00am-4:30pm .
Source: Jobs by Adzuna
View Job: Patient Support Specialist at Community Care Physicians

What customer service work usually involves

Customer service representatives answer questions, solve problems and handle requests for an organization's customers by phone, chat, email or in person.

Typical responsibilities

Answer customer calls, chats and emails
Look up and update account information in a computer system
Explain products, bills, policies and next steps in plain language
Process orders, returns, payments or service changes
Resolve complaints or pass complex issues to the right team

Skills employers often ask for

Patient, clear communication
Active listening
Basic computer skills and comfort switching between screens
Problem solving
Staying calm with upset customers
Typing at a steady pace

Common qualifications

A high school diploma or equivalent is usually enough
Employers typically provide on-the-job training on their systems
Industry experience (banking, insurance, healthcare) can help for specialized roles
Some insurance-related roles may require a state license

Experience that transfers well

Retail or hospitality: You already know how to serve customers, handle complaints and keep a line moving.
Banking teller or branch work: Account lookups, accuracy and explaining financial products carry over directly.
Teaching: Explaining things patiently, many times, to people with different needs is the core of the job.
Healthcare front office: Insurance questions, scheduling and confidentiality are common in health plan and medical support roles.

Full career profile: how to get started, physical demands and more

Common questions

How many customer service jobs in New York are listed right now?

There are 1 current listing on this page, 1 of them posted in the last 7 days. Listings are refreshed from their sources regularly and removed when they close.

Can people over 50 or 60 apply for these customer service jobs?

Yes. Every job here is open to all qualified applicants. In the United States, the Age Discrimination in Employment Act protects applicants and employees aged 40 and older from age discrimination by employers with 20 or more employees, and many state laws go further.

How much do customer service jobs in New York pay?

Too few current listings here include pay for a reliable range. For national pay figures, see the U.S. Bureau of Labor Statistics Occupational Outlook Handbook.

Are any of these customer service jobs remote or part-time?

Of the 1 current listing, 0 are remote and 0 are part-time, based on how the employer describes the job.

Can I do customer service from home after retiring?

Often, yes. Many employers hire remote customer service representatives, and some offer part-time or seasonal schedules. You will usually need a quiet workspace and reliable internet, and some employers require you to live in certain states. Read each listing for equipment and schedule rules, and avoid any offer that asks you to pay for a starter kit.

Will I be expected to hit call quotas?

Many call center roles track how many contacts you handle and how long each takes, along with quality scores. Expectations vary by employer. Ask in the interview how performance is measured and what a typical day looks like. Roles in specialized areas, such as benefits or technical accounts, sometimes put more weight on accuracy than speed.

Source for national pay and outlook data: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook (opens in a new tab)

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